is a TGA regulated medical service accessible through this website and the mobile application (together, the Platform). The user uploads an image of their teeth and gums and the machine learning algorithm can produce an ‘Oral Health Rating’ – outlining the possibility of the presence or absence of tooth decay and gum disease – or a ‘Smile Simulation’ – outlining how a user could potentially change their teeth. By accessing our Platform, you accept that Smilo is not a diagnostic tool and should only be used for dental awareness and educational purposes. In accessing our Platform, you assume all risks associated with the use of our Platform, including but not limited to the risk that your computer, mobile, software or data may be damaged by any virus transmitted by this Platform or by any third party content or third party website.

We emphasise that Smilo does not replace the need for or reduce the importance of getting dental advice from a dental professional. By using Smilo, you understand that you are advised to visit a dental professional for further advice and treatment within clinically-recommended timeframes. Where an assessment is done by a machine-learning algorithm like Smilo, there are ultimately limitations which can only be resolved by further investigations undertaken by a dental professional, including relevant pathology and examinations.

By accessing our Platform, you accept that Smilo does not warrant the services are an absolute guarantee in terms of accuracy, or purported timeframes and we are not representing that Smilo provides that. You agree that Smilo does not warrant that the services are fit for your intended purpose. You agree that the purported timeframe for results of certain features on the Platform, as set out on our landing page or elsewhere, are indicative only and may differ subject to various factors outside our reasonable control.  All services provided through the Platform are provided on an ‘as is’ basis without warranty of any kind, express or implied, other than as implied by law.

To the extent permitted by law, all warranties, conditions and claims (whether express or implied) arising out of or in any way connected with our Platform and its use, and the services accessed via our Platform, are hereby excluded. By accessing our Platform, you agree to indemnify Smilo and each of its affiliates for any loss, damage, costs or expenses whatsoever suffered by any person or entity arising out of or in any way connected with your access to the website.

Smilo is not currently available to individuals located outside of Australia. By accessing our Platform, you agree that you are at least 18 years old and are residing in and using this Platform within Australia. We do not represent that the Platform or the service is appropriate for use or available in other locations. If you access our Platform from outside Australia, you do so at your risk and you are responsible for compliance with laws applicable to your accessing the Platform from your location.

We reserve the right to restrict, suspend or terminate your access to the Platform, any content, or any feature of this Platform at any time without notice and we will not be responsible for any loss, cost, damage or liability that may arise as a result.